As a Potton customer you have access to and support from you own nominated Potton Customer Contracts Manager.
Our Contracts Managers are your single point of contact once your timber frame order has been placed and you have confirmed the full extent of the package you are purchasing from us (i.e. Production Notes have been signed off).
Depending on the location of your build, one of our experienced Contract Managers will work with you to determine the appropriate sequence of construction and delivery dates for your package.
(If you have purchased Project Management services directly from Potton then our Project Management team will contact you to discuss this.)
If you have purchased a Project Management service then they will provide advice on other areas of the build.
Your dedicated Contracts Manager is responsible for ‘delivering’ the items purchased from Potton and the will explain this in detail to you the first time you meet.